Question 1

How fast do you deliver?

Accepted Answer

Express delivery reaches you in about 90 minutes in serviceable areas between 6 AM and 9 PM. You can also pick a 2-hour slot for today or the next two days.

Question 2

Is the fish really chemical-free?

Accepted Answer

Yes. Every lot is tested for formalin and ammonia at the harbour and again at our processing centre. Our chicken is tested for antibiotic residue.

Question 3

Is the weight before or after cleaning?

Accepted Answer

All weights shown are net weight after cleaning and cutting, unless marked "whole (uncleaned)".

Question 4

What if I'm not happy with my order?

Accepted Answer

Tell us within 24 hours of delivery and we'll replace it or refund you in full — no questions asked.

Question 5

Which payment methods do you accept?

Accepted Answer

UPI, all major credit and debit cards, net banking and cash on delivery.

Question 6

How should I store the products?

Accepted Answer

Refrigerate at 0–4 °C and use within 24 hours, or freeze at −18 °C for up to 2 weeks.

Question 7

Do you deliver to my city?

Accepted Answer

We currently serve Kochi, Thiruvananthapuram, Bengaluru, Chennai, Hyderabad and Mumbai. Use the location picker in the header to check your pincode.

How can we help?

Frequently asked questions

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